Please find below updated details of the changes we have made at the practice to ensure that we can remain open during the COVID-19 pandemic.
Our phone line will be manned to book appointments 9am - 4pm every weekday from Monday 29th June 2020.
However, we will only be booking appointments for emergency and urgent dental care in the first instance. Please do not phone us to book a routine check-up or hygiene appointment. If you have already been in touch online, we will contact you.
Here are some examples:
While COVID-19 is still transmitting in the UK, the dental team are required to wear an enhanced level of personal protective equipment (PPE). Also, we can only open at less than half our normal capacity to ensure that the practice is clean and safe for us all. Unfortunately, this means that we have to amend our prices slightly.
Due to the high costs associated with enhanced PPE, all appointments will be subject to a £5 PPE charge.
Treatment fees are listed on our website and will stay the same, except emergency appointments which will temporarily cost £75 (+£5 PPE charge). If permanent treatment is feasible on the day, then you will only need to pay up to the top-up cost.
For example, you book an emergency appointment and need a small filling (normal cost £90). You will pay a total of £95.
We have a large backlog of patients to see and our team will begin to go through the last 3 months of cancelled appointments and contact you to rearrange them. Thank you in advance for your patience while we work to get back to the new normal. See you soon!
We are reopening on the 1st July 2020!
We will be prioritising patients with emergency and urgent dental care needs first.
What are emergency and urgent care needs?
Here are some examples:
We are not currently booking appointments. Behind the scenes we are compiling a list of patients that we know have urgent care needs who we will contact by phone to arrange a priority appointment. If you need a face to face appointment for urgent dental care please use the contact form on our website, describing what your dental problem is, so we can add you to this list.
Please phone the practice on 01843874710 and follow the instructions for a phone consultation with one of our dentists.
We know many of you are aware that dental practices could open their doors from today so we really hope you are not too disappointed to have to wait a bit longer.
We need to ensure that when we reopen it is safe for both you and our staff, without compromising on the dental care you will receive. This, unfortunately, takes time.
Thank you for your continued patience. We look forward to seeing you all again soon.
Dental practices have been given the green light to reopen and provide ALL dental services again from Monday 8th June 2020.
However, we will not be going back to normal service immediately. The dental experience will be different for both patients and staff.
Patients will be required to adhere to several social distancing and hygiene rules. For example:
Current guidelines require our dentists, hygienist and nurses to wear enhanced levels of disposable PPE (personal protective equipment). It is proving extremely difficult to acquire the PPE that we need to open fully, so it is quite possible that we will not be able to open on 8th June.
At present, we continue to provide emergency advice, prescriptions and referrals for face to face care. Please call 01843874710 for instructions.
We will provide further updates about opening dates and times – keep your eyes peeled (and your teeth clean!).
Kind regards and see you soon,
Laurel Dental Practice
Following national guidance our practice is currently closed in an effort to keep you and our staff as safe as possible. We appreciate that this will be an inconvenience, especially for patients experiencing severe dental pain / swellings.
For registered patients, our dentists will be ‘on call’ for advice during working hours by calling the practice and following the information given. For out of hours emergencies please leave an answer phone message on the emergency number given, and we will get back to you as soon as possible.
Advice for patients with toothache / dental problems during Covid-19 self-isolation / social distancing
Urgent professional attention is required (A+E) if you currently have signs/symptoms of an acute infection such as:
Tooth pain / sensitivity
If the tooth is severely sensitive to hot/cold, this is caused by inflammation of the nerve inside the tooth and is not an infection. Antibiotics will not solve this. There are several causes for this and so here are a few things you can do to which may help.
Tooth infection / swelling next to the tooth / pus discharging
Rinse the infected area with warm salty water several times a day.
Pain from ulcers
Most ulcers heal within 7-10 days. If an ulcer persists for more than 3 weeks this should be checked by a dentist.
To aid healing and reduce discomfort from an ulcer, Oragel or Bonjela can be applied topically.
Broken Teeth
Until the tooth can be properly filled, temporary filling material can be used to cover the broken portion as well as desensitizing toothpaste.
Gum Pain
Thoroughly clean the area including in between the teeth with floss and interdental brushes such as TePe’s. Warm salty water rinses or Corsodyl mouthwash can also be useful however not recommended for long term use as this can stain your teeth
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