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COVID-19 update – 29th October 2020

Please find below details of the changes we have made at the practice to ensure that we can remain open during the COVID-19 pandemic.

Changes we have made at the practice to ensure that we can remain open during the COVID-19 pandemic

Re-opening update – 22nd June 2020

Our phone line will be manned to book appointments 9am - 4pm every weekday from Monday 29th June 2020.

However, we will only be booking appointments for emergency and urgent dental care in the first instance. Please do not phone us to book a routine check-up or hygiene appointment. If you have already been in touch online, we will contact you.

What are emergency and urgent care needs?

Here are some examples:

  • Pain
  • Swellings
  • Broken teeth
  • Lost fillings
  • Lost crowns
  • Suspicious ulcers or red/white patches in the mouth

How much will my appointment cost?

While COVID-19 is still transmitting in the UK, the dental team are required to wear an enhanced level of personal protective equipment (PPE). Also, we can only open at less than half our normal capacity to ensure that the practice is clean and safe for us all. Unfortunately, this means that we have to amend our prices slightly.

Due to the high costs associated with enhanced PPE, all appointments will be subject to a £5 PPE charge.

Treatment fees are listed on our website and will stay the same, except emergency appointments which will temporarily cost £75 (+£5 PPE charge). If permanent treatment is feasible on the day, then you will only need to pay up to the top-up cost.

For example, you book an emergency appointment and need a small filling (normal cost £90). You will pay a total of £95.

  • £75 – emergency appointment
  • £15 – top-up to £90
  • £5 – PPE charge

We have a large backlog of patients to see and our team will begin to go through the last 3 months of cancelled appointments and contact you to rearrange them. Thank you in advance for your patience while we work to get back to the new normal. See you soon!

COVID-19 update – 8th June 2020

We are reopening on the 1st July 2020!

We will be prioritising patients with emergency and urgent dental care needs first.

What are emergency and urgent care needs?

Here are some examples:

  • Pain
  • Swellings
  • Broken teeth
  • Lost fillings
  • Lost crowns
  • Suspicious ulcers or red/white patches in the mouth

How do I make an appointment?

We are not currently booking appointments. Behind the scenes we are compiling a list of patients that we know have urgent care needs who we will contact by phone to arrange a priority appointment. If you need a face to face appointment for urgent dental care please use the contact form on our website, describing what your dental problem is, so we can add you to this list.

What if I have a dental emergency in the next 3 weeks?

Please phone the practice on 01843874710 and follow the instructions for a phone consultation with one of our dentists.

We know many of you are aware that dental practices could open their doors from today so we really hope you are not too disappointed to have to wait a bit longer.

We need to ensure that when we reopen it is safe for both you and our staff, without compromising on the dental care you will receive. This, unfortunately, takes time.

Thank you for your continued patience. We look forward to seeing you all again soon.

Covid-19 (Coronavirus) Update - 29th May 2020

Dental practices have been given the green light to reopen and provide ALL dental services again from Monday 8th June 2020.

However, we will not be going back to normal service immediately. The dental experience will be different for both patients and staff.

Patients will be required to adhere to several social distancing and hygiene rules. For example:

  • You must attend the practice alone, wherever possible.
  • You may be asked to wear PPE (e.g. face coverings) before/after treatment.
  • You must sanitise your hands upon entry and exit.
  • You will have your temperature taken upon arrival.

Current guidelines require our dentists, hygienist and nurses to wear enhanced levels of disposable PPE (personal protective equipment). It is proving extremely difficult to acquire the PPE that we need to open fully, so it is quite possible that we will not be able to open on 8th June.

At present, we continue to provide emergency advice, prescriptions and referrals for face to face care. Please call 01843874710 for instructions.

We will provide further updates about opening dates and times – keep your eyes peeled (and your teeth clean!).

Kind regards and see you soon,

Laurel Dental Practice

Covid-19 (Coronavirus) Update 31st March 2020

Following national guidance our practice is currently closed in an effort to keep you and our staff as safe as possible. We appreciate that this will be an inconvenience, especially for patients experiencing severe dental pain / swellings.

For registered patients, our dentists will be ‘on call’ for advice during working hours by calling the practice and following the information given. For out of hours emergencies please leave an answer phone message on the emergency number given, and we will get back to you as soon as possible.

Advice for patients with toothache / dental problems during Covid-19 self-isolation / social distancing

Urgent professional attention is required (A+E) if you currently have signs/symptoms of an acute infection such as:

  • Breathing/swallowing difficulties
  • Facial swelling
  • Eye closing due to a swelling

Tooth pain / sensitivity

If the tooth is severely sensitive to hot/cold, this is caused by inflammation of the nerve inside the tooth and is not an infection. Antibiotics will not solve this. There are several causes for this and so here are a few things you can do to which may help.

  • Anti-inflammatory (NSAIDs) medication such as ibuprofen and painkillers such as paracetamol can help to reduce the pain / acute sensitivity, especially if used in combination safely. However, ibuprofen is currently not recommended for patients experiencing Covid-19 symptoms.
  • If there is a cavity in the tooth, temporary filling material can be placed into this. Available from most pharmacies / supermarkets.
  • Numbing (anaesthetic) gels, such as Oragel can be rubbed onto the area.
  • Desensitising toothpaste (applied to the tooth) such as Sensodyne Rapid Relief, Colgate sensitive pro-relief.
  • Try and keep your head elevated at night-time

Tooth infection / swelling next to the tooth / pus discharging

Rinse the infected area with warm salty water several times a day.

Pain from ulcers

Most ulcers heal within 7-10 days. If an ulcer persists for more than 3 weeks this should be checked by a dentist.

To aid healing and reduce discomfort from an ulcer, Oragel or Bonjela can be applied topically.

Broken Teeth

Until the tooth can be properly filled, temporary filling material can be used to cover the broken portion as well as desensitizing toothpaste.

Gum Pain

Thoroughly clean the area including in between the teeth with floss and interdental brushes such as TePe’s. Warm salty water rinses or Corsodyl mouthwash can also be useful however not recommended for long term use as this can stain your teeth